Privacy Policy
At Iksana Workspaces, your privacy is our priority. We are committed to protecting your personal information and handling it responsibly, in accordance with the Digital Personal Data Protection Act, 2023 and other applicable laws of India. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our coworking and office space services.
Information We Collect
When you engage with us—whether by visiting our website, filling out forms, or booking a workspace—we may collect both personal and non-personal information. Personal information may include your name, email address, phone number, company or organization name, and billing details. Non-personal data such as your browser type, device information, IP address, and website usage statistics may also be collected automatically to help us improve user experience and website performance.
How We Use Your Information
The information we collect is used to deliver and improve our services, manage workspace bookings, process payments, and respond to inquiries. We may also use it to share updates, offers, and newsletters if you have opted in to receive them. Additionally, data may be used to maintain website functionality, ensure security, and comply with legal requirements. We always use your information in a fair, lawful, and transparent manner.
Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal data to third parties. However, certain information may be shared with trusted service providers who assist us with operations such as payment processing, IT services, or marketing communications. These providers are bound by confidentiality agreements and are required to protect your data in compliance with Indian privacy laws. We may also share information when required by legal or governmental authorities.
Data Security
Iksana Workspaces takes strong measures to safeguard your personal information from unauthorized access, misuse, or disclosure. We use secure servers, encryption (SSL), access control systems, and regular monitoring to ensure data security. Although we follow industry best practices, no digital system is entirely immune from potential risks. Therefore, while we strive to protect your data, we cannot guarantee absolute security.
Data Retention
Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law. Once it is no longer needed, we securely delete or anonymize your information to prevent unauthorized use.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site performance. Cookies are small text files stored on your device to help us remember your preferences and improve functionality. You can choose to disable cookies through your browser settings, though doing so may affect certain features of our website.
Your Rights
As per the Digital Personal Data Protection Act, 2023, you have the right to access, correct, or delete your personal data, as well as the right to withdraw your consent for further processing. You may also request information on how your data is used. To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable legal timelines.
Third-Party Links
Our website may include links to third-party websites for your convenience. These external sites operate independently, and we are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing any personal information with them.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal obligations. The latest version will always be available on our website, along with the revised “Last Updated” date. Continued use of our website or services after any updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions, feedback, or concerns regarding this Privacy Policy or the way your personal data is handled, please reach out to us at:
Iksana Workspaces
Email: connect@iksana.work
Phone: +91-9354064958
Address: Dehradun, India
Website: https://www.iksana.work